RIGHT OF WITHDRAWAL

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform me, Elements of DeepShift c/o Christian Goede-Diedering, Ahornstraße 5, 59505 Bad Sassendorf, Germany, phone: +49 2921 380 76 73, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by me), without undue delay and in any event not later than 14 days from the day on which I am informed about your decision to withdraw from this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. I may withhold the refund until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to me immediately and in any case within fourteen days at the latest from the day on which you inform me of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to

• Delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
• delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery,
• the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
• delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Reasons for expiry

The right of withdrawal expires in the case of a contract for the supply of digital content not on a tangible medium, which obliges the consumer to pay a price, if the consumer:

1. has expressly consented to the trader commencing performance of the contract before expiry of the withdrawal period; and 

2. has confirmed his knowledge that his right of withdrawal expires with his consent at the beginning of the fulfillment of the contract and

3. the trader has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after conclusion of the contract, but at the latest when the digital content not on a tangible medium is made available:

• in which the content of the contract is reproduced and
• on which it is stated that the consumer has expressly consented to the trader commencing performance of the contract before expiry of the withdrawal period and has confirmed that he is aware that he will lose his right of withdrawal upon commencement of performance of the contract.
  
  

So much for the legal regulations!

Note: Satisfied customers are the most important thing for me and I am convinced of the quality of my digital content. For this reason, I have decided not to allow the right of withdrawal for digital content to expire prematurely for consumers. I trust in the principles of “fair trade”. In plain language, this means that you can also withdrawal the contract for the provision of digital content that is not on a physical data carrier within 14 days and I will refund your payments.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).

– To Elements of DeepShift c/o Christian Goede-Diedering, Ahornstraße 5, 59505 Bad Sassendorf, Germany, Phone: +49 2921 380 76 73, E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

– I/we (*) hereby withdraw the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



– Ordered on (*)/received on (*)



– Name of the consumer(s)



– Address of the consumer(s)



– Signature of the consumer(s) (only for notification on paper)



– Date(s)

_______________________
(*) Delete as appropriate.