Shipping costs and delivery time

 

Digital products are available for immediate download after purchase, with no shipping costs.

Digital products are digital content - such as data (e.g., neuromusic files, audio files, video files, software, eBooks, etc.) - created in digital form but not stored on a physical medium (e.g., CD, DVD, Blu-ray, USB drive, etc.).

For physical goods and products supplied on storage media (such as USB drives, CDs, DVDs, Blu-rays, etc.), the applicable shipping costs and average delivery times for standard mail within Germany and Switzerland are listed below. Please note that additional customs duties and processing fees may apply to deliveries to Switzerland.

The exact shipping costs will be displayed in your shopping cart and at checkout.

Please note: Due to the legal requirements of the EU Packaging Regulation, we are suspending shipments to other European countries until further notice. This is because of the extreme bureaucratic hurdles and costs associated with the new EU Packaging Regulation (PPWR), which requires registration and an authorized representative in each destination country.


Shipping service provider

dhl   Delivery time Germany approx. 1-3 days - Shipping costs: 6,90 €** - Free of charge from 49 €** value of goods (Digital products are free of shipping costs and are not included in the calculation of the value of the goods).

dhl   Delivery time to Switzerland approx. 5-8 days - Shipping costs: 19,90 €** - Free of charge from 59 €** value of goods (Digital products are free of shipping costs and are not included in the calculation of the value of the goods). Please note that additional customs duties and processing fees may apply to deliveries to Switzerland.

Maximum weight

  • up to 2 kg (60 x 30 x 15 cm)
  • incl. 500 € liability
  • incl. tracking